We are pleased to announce the arrival of our NEW online Activity Portal which allows guests to explore, read about, and book activities online! We pride ourself on booking Maui’s best quality vendors and we are so excited to share information and images about each of the trips that we recommend.
There are literally 100’s of choices out there for activities and it is really hard to narrow down the options at times and when we were building our portal, we wanted to continue to offer a limited selection on what we strongly feel are the best options on Maui that provide the best overall guest service experience. On our new Activity Portal, guests can book anything from a horseback riding trips to a private sunset sail charter! Additionally guests can check out Our Favorite Trips and even buy Gift Cards as well to give to other guests.
To get started, simply visit our website at www.MauiActivityConcierge.com where you can find an abundant information about various activities, services, and restaurants found on Maui as well learn more about the unique services that you may find helpful during your stay. Upon clicking “Activities” from the top menu buttons, it will take you to our Activity Portal where guests can start to explore the different options.
Using the menu on the right hand side, guests can easily navigate through the various activities that are offered such as snorkeling trips, luau, hiking guides, and even private charters. We provide all of the information about each trip including important information such as the location that the vendor is found at around the island (West Maui, South Maui, Central Maui, etc.) along with other helpful information such as check in details, duration of the trip, as well as highlighting reasons why we personally recommend the trip to our guest. We are always available to help guests find the best choices as well.
After checking out the various activities, guests can easily go back and add items to their shopping cart to either request to book now or save it for a future date when you are ready to confirm. Due to the popularity of some of the trips, it is highly recommend that guests plan ahead and consider booking activities well before their arrival to secure their preferred date / time for their requested activities. After selecting the activities you wish to request, all you will need to do is enter your email address and create password for your account and you can see your items again the next time you visit the website or you can simply just select “Check Out As A Guest”.
Checking out is very simple and easy and we will only require some basic information about your stay that will ensure we can provide further information to the guests such as driving directions and location distances from their condo. A credit card will secure and guarantee your booking and once the
availability is confirmed by a Concierge and we will send you a confirmation accordingly. We are unique in that we do not need to process payment immediately at the time of booking and we will wait until the cancellation period for your booking (typically it is 72 hours though at times larger parties or certain vendors may require more advanced notice for cancellation). Guests may always give us a call as well if they would feel more secure in providing a credit card number.
Once check out is complete we will confirm availability for your trip and then send you confirmation accordingly. Additionally when we send confirmation, we like to ask other questions about guests stay to see if we can provide any relevant information to guests such as details about the Haleakala National Park or the Road to Hana. As a guest of Maui Activity Concierge, we really enjoy helping guests make their vacation relaxing, enjoyable and easy!
We founded our business based on our passion for helping guests and our love for the island of Maui and wish for visitors to experience the island in a unique and personalized way. Since each guest is different, we treat each guest like an individual, rather than just another visitor and we hope that this new booking portal will enhance guests experience with Maui Activity Concierge, LLC! We tried to include all of the best trips that we have personally experienced and have been on several times to share with our guests.
Though our Activity Portal is filled with information, we always enjoy speaking with guests on the phone or by email as well and we encourage all of our guests to connect with us in a manner that works best for them. You are always welcome to Contact Us or simply reach out to us by phone at 808-868-0253 or by email. We understand that people have busy lives and then trying to prepare for a vacation can often be a little difficult. Mahalo nui for letting Maui Activity Concierge to help make your time here on Maui enjoyable!
We look forward to speaking with you soon!
Matt Morris – Lead Concierge & Owner
Maui Activity Concierge, LLC